Privacy Policy – R & R Pest Control South Coast
At R & R Pest Control South Coast, we respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What We Collect
We may collect personal information including:
- Your name, contact details (phone, email, address)
- Property access details for service visits
- Payment details when services are booked
This information is collected directly from you via our website, phone calls, emails, or in-person contact.
Why We Collect It
We collect and use your information to:
- Provide pest control services and related advice
- Respond to enquiries and schedule appointments
- Send service confirmations, updates or invoices
- Improve our services and customer experience
We do not sell or rent your information to third parties.
How We Store It
Your data is stored securely in digital systems and only accessible by authorised staff. We take reasonable steps to protect it from misuse, loss, and unauthorised access.
Disclosure to Third Parties
We may share your information with trusted service providers (e.g. payment processors, technicians) strictly for operational purposes. All third parties are required to maintain confidentiality and comply with privacy obligations.
Access & Correction
You have the right to access the personal information we hold about you and request corrections. To do so, contact us at [email protected].
Cookies & Website Use
Our website may use cookies to improve your experience and track usage. You can disable cookies through your browser settings.
Changes to This Policy
This policy may be updated from time to time. The most current version will always be available on our website.
Contact Us
If you have any questions or concerns about your privacy, please contact:
R & R Pest Control South Coast
Email: [email protected]
Phone: 0483 857 578
Location: South Coast NSW, servicing from Ulladulla to Wollongong